• Partner with us in the service and repair of your EV
• Understand that we are not a typical repair shop and the service is not designed to be quick
• Have a “Comprehensive Inspection” done when requested by WEV early on in the repair process. If you ask us “Is my EV worth fixing?”, a Comprehensive Inspection will be required.  This service includes checking for any:
  • HV Battery Degradation
  • Safety Issues
  • Progressive Damage
  • Performance and/or Handling Problems
  • Convenience Concerns
  • Cosmetics
• Be willing to follow our “Preventive Maintenance” schedule for your model of EV, driving conditions, and age of your EV.
• We are open to a select group of car owners that value the service provided and has core values that align with WEV.
• Your EV must be prepared for service before each appointment. That includes:
  • Washing the outside and cleaning up the inside.
  • Removing all items that are not part of the vehicle.
  • Making sure there is at least 50 miles of range on the battery.
  • Providing us with any service records that have occurred since your last service here.
• Be aware that your vehicle may be tied up while we order parts, work on another vehicles, or are busy with ACDC customers.
• We also offer HEV and PHEV service to existing customers if time permits.
• Make Checks payable to “Van Batenburg’s Garage, Inc”. We accept most major credit cards, checks and cash.  We require payment before your EV is released back to you.
• We will refuse service to anyone that belittles us in any way.