There is a process that we used in the 90’s when Van Batenburg’s Garage had more customers than we could handle. Before we work on your EV, we ask that you visit us with your EV and bring your service records. This takes about 30 minutes. To set up your first appointment, call us at 774 688 2479, send an email to Craig@FixHybrid.com, or fill out our contact form. There is a $100 initial consultation fee to set you up as a customer on your first visit.